Terms and conditions

Updated 18 October 2026

About these terms

This website is run by Reborn Weight Management Clinic, a psychology practice run by Antony Khershberg, Registered Psychologist (registration number PSY0002817193, Australian Business Number 61 293 845 775). In these terms, “we”, “us” and “our” mean Reborn Weight Management Clinic, and “you” means anyone who uses this website or our services.

These terms apply when you use this website, contact us through it, or use our services. Please read them together with our privacy policy, which explains how we handle personal information. By using this website, you agree to these terms. If you do not agree with them, please do not use this website.

Urgent help

Reborn Weight Management Clinic is not a crisis or emergency service, and we cannot respond to messages straight away.

• If anyone is in immediate danger, call 000.
• For support at any time of the day or night, call Lifeline on 13 11 14.
• You can also go to the emergency department of your nearest hospital.

Please do not use our call back form or email to tell us about an emergency.

Information on this website

Everything on this website is general information about our services and about psychology, nutrition and training. It is not psychological, medical, dietary or other professional advice for your situation, and reading it does not make you our client. Please speak with a qualified health professional about your own circumstances, including before you change your diet, your exercise or any medication.

We work to keep this website accurate and current, but details can change. Descriptions of our services are a general guide. The services you receive are agreed with you.

Our services

• Psychological services are provided by Antony Khershberg, who is registered with the Psychology Board of Australia and follows the Board’s Code of Conduct.
• Sessions are by telehealth, by video or phone, from anywhere in Australia. Video and phone sessions need a private space and a reliable connection. If a session is interrupted, we will try to reconnect or arrange another time.
• Before services begin, we explain what is involved and ask for your informed consent. You can ask questions, or withdraw your consent, at any time.
• Every person is different, so we cannot promise any particular result, such as a set amount of weight loss. We will always provide our services with care and skill.
• If something needs care from another professional, such as your doctor, a dietitian or a specialist eating disorder service, we will talk with you about referring you on.
• You may stop your services at any time. If we believe our services are no longer right for you, we will discuss this with you and, where appropriate, help you find other support.

Sessions at your gym

• If you would like to meet in person, we can come to your gym in Sydney or the Illawarra, for up to two sessions. All other sessions are by telehealth.
• You are responsible for arranging access to your gym, and for following its rules and any fees it charges for visitors.
• A gym is a shared space, so other people may see you with your psychologist or overhear parts of your conversation. You can ask to talk about anything sensitive by video or phone instead.
• Any exercise you do during or after a session is at your own pace and within your own limits. Please tell us about any injury or medical condition, and check with your doctor before starting a new exercise program.

Fees and rebates

We will tell you the fee for your sessions before you book. With a referral and plan from your doctor, you may be able to claim a Medicare rebate, and some private health insurance extras cover psychology sessions. Whether you can claim, and how much, depends on your circumstances and your insurer, so please check with them.

If you need to cancel or change a booking, please let us know as early as you can, so we can offer the time to someone else.

Using this website

Please use this website lawfully and respectfully. You must not:

• try to gain unauthorised access to this website, its systems or other people’s information;
• interfere with how this website works, for example by introducing harmful code or overloading it with requests;
• use automated tools to copy large amounts of content from this website;
• send false information, or another person’s details without their permission, through the call back form.

Details you send through the call back form go securely into our practice management system. Please keep comments brief; we will collect what we need when we speak with you.

Website availability and security

We aim to keep this website available and secure, but we cannot promise that it will always be available or free of errors. Occasionally, a message from the call back form may not reach us, so if you have not heard back within one business day, please call us on 0401 724 099. Please keep the security software on your own devices up to date.

Our content

The content of this website, including its text, logo, design and images, belongs to Reborn Weight Management Clinic or is used with permission. You are welcome to view this website, print pages and share links to it for your own personal use. Please ask us before copying, changing or republishing any of the content for any other purpose.

Links to other websites

This website links to other websites, such as Splose, Instagram, TikTok and government agencies. We do not control those websites and are not responsible for their content. A link does not mean that we endorse a website or its owner.

Privacy

Our privacy policy explains how we collect, store, use and share personal information, including how we use session recordings and artificial intelligence, and how to access your information or make a complaint.

Your rights under the Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law, which is in Schedule 2 of the Competition and Consumer Act 2010 (Commonwealth). These include that services will be provided with due care and skill, and within a reasonable time. Nothing in these terms excludes, restricts or changes those guarantees, or any other right that cannot be excluded by law.

Subject to those rights, we are not responsible for any loss that results from relying on the general information on this website without seeking advice about your own situation, or from this website being unavailable.

Feedback and complaints

We welcome feedback. If you have a concern about our services or this website, please contact us first so we can try to put things right:

Phone

0401 724 099

Email

RebornWeightmanagementClinic@gmail.com

We will take your concern seriously, look into it and respond to you in writing within 30 days.

If you are not satisfied with our response, you can contact the Health Care Complaints Commission, which handles complaints about health services and health practitioners in New South Wales, on 1800 043 159 or at hccc.nsw.gov.au. For concerns about your personal information, see the concerns and complaints section of our privacy policy.

Changes to these terms

We may update these terms from time to time, for example when our services or the law change. The date at the top of this page shows when they were last updated. Changes apply from the date they are posted, and do not affect anything that happened before then.

General

These terms are governed by the laws of New South Wales, Australia. If any part of these terms cannot be enforced, the rest of the terms still apply.